Gordon Ordering Platform
Enterprise e-commerce at $11B+ scale.
IT Leader · AI Product Design · Storytelling
I build human-centered solutions that turn complex ideas into elegant products.
As an IT & Digital Transformation leader, I help teams adopt AI, modernize their platforms, and ship products that actually solve problems.
Short Bio
Based in Michigan, USA
IT & Digital Transformation Leader
I'm an IT leader with 25+ years of experience building digital solutions and leading engineering teams. Currently at Gordon Food Service, I lead digital transformation initiatives and oversee online ordering for North America's largest privately held food distributor.
On This Site My experience in digital native technologies · My leadership philosophy: Empowering people to drive change · What drives me: Building AI-first solutions · Writing on AI strategy, leadership, and innovation
About
Enterprise scale meets AI-native thinking
I've led technology at organizations processing billions in revenue—and I build AI products on nights and weekends. I care about making things clear, helping people grow, and shipping work that matters.
At my core, I care about serving others, building trust, and designing systems that help people do their best work.
Over the last two decades, I've helped organizations modernize their technology, re-imagine customer experiences, and bring AI into the everyday tools people rely on. My work spans enterprise e-commerce platforms processing billions in revenue to MyndHyve—an AI-powered launch platform that gives startup founders everything they need to ship: app design, pitch decks, marketing strategy, and landing pages.
I write to share what I'm learning about AI, leadership, and the future of human-computer interaction. Mentoring and coaching let me pass those lessons on.
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Technology & Product Strategy
E-commerce & digital experience · Cloud (AWS, GCP) · APIs & microservices · AI & automation adoption · Data-driven decision making -
Leadership & Delivery
Distributed teams (US, UK, LATAM, APAC) · Agile/SAFe/Scrum at scale · DevOps & CI/CD · Coaching & talent development -
Business & Operations
Budgeting & vendor management · Change management · Stakeholder & executive communication · Security & compliance -
Languages
American English (native) · Brazilian Portuguese (native)
Experience
25+ years leading engineering teams
Senior technology and engineering leader with 25+ years building digital products, modernizing platforms, and leading global teams across North America, Europe, Latin America, and APAC. I've run e-commerce platforms processing $11B+ in orders, led teams of 40+ engineers, and pair enterprise delivery discipline with AI-native product thinking.
IT Manager - E-Commerce, Web, Mobile & Marketing Technology
Gordon Food Service · North America's Largest Privately Held Food Distributor
Lead the technology organization behind Gordon Ordering, the enterprise e-commerce platform processing $11B+ in annual online orders. Direct a cross-functional team of 40+ software engineers, architects, DevOps engineers, QA, and support professionals across web, mobile, search, and marketing technology platforms.
- Own technology strategy for customer-facing digital ordering experiences—ensuring scalability, security, privacy, and reliability for high-volume transactions
- Partner with product, business, marketing, security, and risk leaders to define roadmaps, prioritize investment, manage vendors, and align technology execution with business outcomes
- Advance Agile and DevOps practices (CI/CD, automated testing, feature flags, observability) to increase throughput while protecting quality
- Manage budget, vendor relationships, and contracts for cloud infrastructure and implementation partners
- Coach and mentor senior technical talent with an emphasis on technical excellence, continuous improvement, and responsible AI adoption
Senior Global Director of Software Engineering & Director of Information Services
Our Daily Bread Ministries · Global Operations (US, UK, Australia, Brazil, Indonesia, and the Philippines)
Senior technology leader for a global organization, leading 30+ software and IT professionals across engineering, infrastructure, BI, and operations. Responsible for technology strategy, delivery, and operational excellence across multiple countries.
- Defined and executed multi-year technology roadmaps spanning web, mobile, content platforms, data, and infrastructure
- Implemented SAFe across engineering—improved alignment, predictability, and speed to market
- Established DevOps capabilities (containerization, CI pipelines, automated deployments, unit testing, feature toggling) reducing deployment friction and production risk
- Used Lean Startup principles and analytics to measure user engagement, validate product decisions, and improve data-driven decision-making
- Built inclusive, employee-led communities focused on culture, women in tech, Agile, DevOps, engineering excellence, and QA
Manager of Mobile and Web Development
Our Daily Bread Ministries · Global Digital Platforms
Built and led a global team of software engineers and designers focused on mobile apps, web development, e-commerce, and digital content distribution.
- Oversaw architecture and development of consumer-facing websites, mobile apps, and e-commerce solutions supporting international growth
- Partnered with senior leadership across regions to define digital strategies tailored to local markets
- Introduced modern UX/UI and mobile-first design practices to improve engagement and conversion
- Drove platform consolidation and modernization to reduce technical debt and operational overhead
Education & Credentials
Computer Information Systems (Senior Status)
Davenport University · 2011–2015
4.0 GPA · President's List
Associate Degree in Art
Grand Rapids Community College · 1999–2001
Technologies: AWS, GCP, Firebase, React, TypeScript, Node.js, REST APIs, microservices, web & mobile development, CI/CD, containerization, cloud architecture, AI/LLM integration
Methodologies: Agile, Scrum, SAFe, DevOps, Lean Startup, IT service management, human-centered design
Native Proficiency: English, Brazilian Portuguese
Methodologies: Agile, Scrum, SAFe, DevOps, Lean Startup, IT service management, human-centered design
Native Proficiency: English, Brazilian Portuguese
Projects
Projects I've worked on
A selection of products and platforms I've helped build, lead, or ship—from enterprise e-commerce to AI-first tools.
Featured Project
myndhyve.ai ↗
MyndHyve
Launch your AI startup—everything founders need to ship, built with AI that works for you.
MyndHyve is an all-in-one launch platform for AI startup founders. Each specialized workspace handles a different part of the launch—app design, investor-ready pitch decks, marketing strategy, and landing pages—taking founders from idea to live product inside a single workspace.
A multi-step workflow engine orchestrates AI generation with approval gates across every artifact—app builds, slide decks, landing pages, sales proposals, and more. Bring your own AI provider (OpenAI, Google, or Anthropic). Internationalized in four languages. Built on React, TypeScript, Firebase, and Cloud Functions with a companion CLI for agent-based workflows.
Featured Open Source · v1.0 FINAL
openwop.dev ↗
OpenWOP
An open, vendor-neutral wire protocol for durable multi-agent AI workflow orchestration.
OpenWOP defines how multiple AI agents, deterministic tools, sub-workflows, and human reviewers collaborate inside a single durably-suspendable, replayable run—and how independent hosts (workflow engines, SDKs, debuggers, agent runtimes) interoperate over the same contract. v1 introduces first-class orchestrator-driven multi-agent workflows with agent identity, reasoning events, an agent-memory adapter layer, and multi-turn conversation primitives.
The spec ships with machine-readable contracts (OpenAPI 3.1, AsyncAPI 3.1, JSON Schema 2020-12), a black-box conformance suite, three reference SDKs (TypeScript on npm, Python on PyPI, Go modules), and two reference hosts (in-memory Node, durable SQLite). Composable with MCP for tool exposure and A2A for cross-host agent messaging—a protocol layer instead of vendor lock-in. Apache 2.0 licensed.
Architectural Door Configurator
Turning weeks of back-and-forth into minutes.
InnovationEQ
Transform Your Team into an Innovation Powerhouse
A leadership framework I developed that maps five mindsets, three mental states, and seven radical behaviors to unlock disruptive innovation on your team.
Ready to transform your team?
The full deck covers the five mindsets, three mental states, the innovation matrix, and seven radical behaviors — with assessments you can use with your team this week.
Read the ArticleWriting & Speaking
Sharing what I'm learning about AI
I write and speak about how to actually use AI at work, how to lead technical teams, and where technology is headed.
Developing Your Personal AI Strategy
A 7-level framework for AI adoption—from creative play to building foundation models. Presented at 2025 Shoptoberfest in NYC, this guide helps individuals and organizations assess their current AI maturity and chart a path forward.
Stop Building Culture. Start Building Mindset.
Introducing InnovationEQ: a framework mapping five mindsets, three mental states, and seven radical behaviors to unlock disruptive innovation on your team.
Will Your AI Agent Take My Job?
Exploring the real impact of AI agents on the future of work—not as job replacements, but as intelligent collaborators.
AI Tools for Transforming Personal Productivity
How AI tools are reshaping how we work—from managing deadlines to unlocking creativity.
The Perils of Psychological Safety
What happens when the pursuit of psychological safety overshadows the value of risk-taking in innovation?
Leading with Empathy
At the heart of effective leadership lies the ability to understand and share the feelings of others.
Integrate AI into Your Innovation Strategy
Staying up-to-date with the constant stream of AI-powered innovations and integrating them strategically.
Who Do You Think You Are?
Every individual contributor is uniquely positioned to bring fresh perspectives and effect profound transformation.
Radical Innovation
The five "radicals" of innovative teams that take organizations to the next level through product innovation.
Why Leaders Must Be Coaches
How to shift your team from fixed to growth mindsets through coaching and psychological safety.
Feeling Stuck in Your Career?
A stuck employee will eventually become a toxic employee. Here's how to get unstuck.
Why Emotional Intelligence is Critical
EQ is more critical now than ever for leaders to motivate and connect with their team members.
More articles and insights on LinkedIn